The firm won the award at a virtual awards ceremony after earning the best customer reviews over the past 12 months with a rating of 4.7 out of five, reflecting the team’s dedication to customer service and with exceptional care.
Comments left by happy customers include praise for the “friendly and welcoming” team, with one reviewer adding that the team treat each animal as if it were their own.
Keith Leonard, Veterinary Surgeon and Practice Owner at Vets4Pets Leeds Birstall, said: “We are absolutely blown away and truly honored to have this recognition from our customers.
“It’s fantastic that our team has been recognized for all the hard work they’ve put in over the past 12 months and winning has been a real morale boost for the team.
“This is a first for us and for Vets4Pets, so we are extremely proud of this achievement.
“We put customer feedback at the center of our operation and we make a conscious effort to ask for feedback, whether good or bad.
“It’s really helped us celebrate our wins and see how we can continue to improve, while ensuring that pets and their owners are at the heart of everything we do.”